ClearTrust Privacy Policy Overview

Your data. Your rights. Our responsibility.

This page explains, in clear language, how ClearTrust collects, uses, stores, and protects your information. It is a human-friendly overview of our full Privacy Policy, not a replacement. Wherever you see plain-language summaries, you can always refer back to the formal legal text for complete details.

Effective date: 9 January 2026
Updated regularly as regulations and our services evolve.

Privacy at a glance

Here is a high-level summary of how ClearTrust approaches your personal data. Each point links to a more detailed explanation below.

What we collect

Account details, usage analytics, device information, and communications you send us—only what we need to deliver and improve ClearTrust.

How we use it

We process data to operate ClearTrust, personalize your experience, secure the platform, and meet our legal obligations—never to sell your personal information.

Your choices & rights

Access, correct, export, or delete your data. Control marketing preferences and, where applicable, exercise GDPR/CCPA rights.

Our privacy commitments

ClearTrust is designed with privacy and security as default settings—not afterthoughts. These principles guide every product decision we make.

We regularly review our practices with legal counsel and security experts to stay aligned with global standards such as GDPR, CCPA/CPRA, and other applicable privacy laws.

  • We collect the minimum data necessary to operate and improve ClearTrust.
  • We never sell your personal information to third parties.
  • We use industry-standard security to protect your data in transit and at rest.
  • We are transparent about where your data is stored and who processes it.
  • We give you clear tools to access, update, export, or delete your data.
  • We limit access to your data to team members and partners with a strict need-to-know.

Key sections of the full Privacy Policy

Use this guided overview to understand each part of our Privacy Policy. You can read the summaries here and jump directly to the formal section when you need the legal wording.

1. Who we are & how to contact us

This section of the policy introduces ClearTrust as the data controller (or data processor, where applicable), provides our registered address, and explains how you can reach our privacy team or Data Protection Officer.

Plain-language summary: You should always know who is responsible for your data and have a clear, reliable way to contact us with questions or requests.

2. Information we collect

We explain the categories of data we collect, such as account information (like your name and email), usage data (such as how you interact with the product), device and log data, payment information (handled by secure third-party processors), and customer support communications.

  • Data you provide to us directly (for example when you create an account or contact support).
  • Data collected automatically (for example product usage analytics and log files).
  • Data from third parties (for example integrations or identity providers you choose to connect).

Plain-language summary: We only collect data we need to provide, secure, and improve ClearTrust, and we explain each category in detail in the full policy.

3. How and why we use your information

In this section, we describe the purposes for processing your data (such as providing the service, security, analytics, marketing with your consent, and legal compliance) and the legal bases we rely on under GDPR and similar laws.

Plain-language summary: We make it clear exactly why each category of data is needed and avoid using your information for unrelated purposes.

4. When we share information

We list the limited situations where your data may be shared—for example with infrastructure providers, payment processors, analytics tools, or when required by law—and the safeguards and contracts we use with each third party.

Plain-language summary: We do not sell your personal data. Any sharing is narrow, documented, and necessary to run ClearTrust or comply with the law.

5. International transfers, retention & security

We outline where your data is stored, how long we keep it, and the technical and organizational measures we use to keep it secure (including encryption, access controls, and regular audits).

Plain-language summary: We keep your data only for as long as necessary for the purposes described and apply strong safeguards throughout its lifecycle.

To see the exact wording and definitions, read the full ClearTrust Privacy Policy. It is the legally binding version of everything summarized on this page.

Your privacy rights

Depending on where you live, you may have rights such as access, correction, deletion, restriction, objection, or portability of your personal data. We honor these rights wherever we are legally required to do so—and often beyond the minimum requirement.

The simplest way to exercise these rights is to contact us using the details below or through the in-product privacy controls where available.

How can I access or export my data?

You can request a copy of your personal data by contacting our privacy team using the details in the Contact section. Where supported in the product, you can also export certain data directly from your account settings.

How do I correct or update my information?

Most account details can be updated directly in your ClearTrust workspace or profile. For any information you cannot edit yourself, contact us and we will help you correct or update it.

Can I ask you to delete my data?

Yes. Subject to certain legal or contractual obligations, you can request deletion of your personal data. We will explain what can be deleted immediately, what must be retained for a period of time, and why.

How do you handle cookies and similar technologies?

Our Cookie Policy explains in detail which cookies and similar technologies we use, why we use them, and how you can manage your preferences. Where required, we obtain your consent before setting non-essential cookies.

Questions or concerns?

If you have any questions about this overview or the full Privacy Policy, or if you want to exercise your privacy rights, you can reach our privacy team at:

Email: [email protected]
Subject line: “Privacy request – [Your region]”

For time-sensitive or sensitive requests, please avoid including passwords or highly confidential information in your initial message. We will guide you through a secure channel if needed.

Changes to this notice

We may update our Privacy Policy from time to time to reflect product changes or new legal requirements. When we make material changes, we will notify you through the product, by email, or both.

Last updated: 9 January 2026